Businesses are bringing improvements in their operations but with this criminal threats are also skyrocketing. Alongside all the advancements in customers’ onboarding process, businesses are facing identity theft, data breaches, money laundering, and other such activities. This is because criminals use advanced technological softwares like photoshop, deep fakes, and face masks to dodge the identity verification process.
Therefore, businesses need to incorporate digital identity verification services. The AI-powered ID verification solutions are more accurate, involve fewer human errors, and provide various layers of security. For instance, document verification, two-factor authentication, biometric analyses, and others. This blog covers the various types of identity authentication checks that digital services offer along with their benefits in securing the onboarding process.
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Identity Verification Services – Types of Checks Offered by AI-powered Solutions
AI-powered identity verification services offer various checks that businesses can use to accurately verify customers. If criminals are using advanced technologies to trick the verification process, authentic checks by encrypted AI services identify them in minimal time. Moreover, these services are less prone to human errors which makes them seamless and less time-consuming. The different types of customer verification checks are discussed further on.
Biometric Identity Verification – Behavioral and Biological Analyses
Biometric screening of customers is a game-changer in the ID verification world. This is because biometrics include both biological and behavioral analyses that provide an extra layer to the verification process. For instance, customers using fake credentials will be verified by scanning their face, iris, and vein patterns. Moreover, biometric authentication offers liveness detection that ensures that customers are present behind the screen.
Identity Verification, Validation, and Authentication
Identity authentication and validation add up to the customer verification process. Here, the system asks the customers to fill in a form that is presented on their screens. The system then cross matches this information with the one in global databases. The information includes full name, date of birth, ID card, driver’s license, green card, passport, and proof of address.
Identity Documents Verification
Identity document verification is another step in the verification process. Here, the systems ask the customers to upload their government-issued and genuine documents as supporting evidence for the information they previously filled in. After submission, the OCR technology validates the documents by checking the holograms, watermarks, ink type, signatures, and other official traits.
After this, the system extracts the required information and cross-verifies it in the database. This way, AI-powered identity theft protection solutions detect forgery within the documents and identify imposters in real-time. According to the Federal Trade Commission, they received 406,375 reports regarding the misuse of their information to apply for government benefits. Therefore, digital identity verification services are a must-have for every industry.
Two-factor authentication refers to the process where customers are verified by combining features. These include something that customers have and know, for instance, an ATM card and a pin. 2FA helps businesses to verify customers that are making transactions, withdrawals, online purchases, and performing other money-involved practices.
Knowledge-based authentication refers to the process of verification in which the system asks for a question that only the customer can answer. According to Shufti Pro News, this method is considered outdated because criminals can easily bypass this check. Furthermore, digital verification automates the process while leaving less need for knowledge-based verification.
How Do Identity Checks Improve the Digital Onboarding Process?
The above-mentioned identity authentication checks are bringing accuracy and efficiency to the digital onboarding process. These types of verification are not only preventing identity theft but also bring improvements in the customer verification process. More of the benefits include:
Provides a Better and Positive Customer Experience
Customer experience is the most crucial for businesses’ growth. Therefore, they need to incorporate authentic identity verification services to provide a positive experience to customers. Moreover, the lengthy complex process and repeated filling in of information is more likely to drive the customers away. Therefore, businesses should employ a cutting-edge verification system to provide a user-friendly experience to customers.
Mitigates the Chances of Human Error
With the world welcoming technological advancements, the traditional methods are no more accurate and reliable. This is because they involve high chances of human error, discrepancies in data, and inaccurate verification. Here online customer verification solutions are the businesses’ go-to options. This is because they completely rely on original documents and authentic information. Moreover, they have access to global databases that further provide an extra layer of security. AI-powered verification services are not prone to human error which makes them more accurate and cost-effective.
There have been numerous advancements in the identity verification world. Businesses are adopting digital solutions to automate their operations and bring accuracy. Moreover, online ID verification is more authentic and involves less time which makes it more reliable. Hence, Shufti Pro Funding indicates that the AI-powered identity verification services are shielding the businesses’ customer onboarding process.